Safe Gaming

Hy bazi Responsible Gaming – Keep it fun, keep it in control

Hy bazi believes gaming should be a source of fun, not stress. We want you to always stay in control. This page has everything you need — responsible gaming tools, tips, and support resources.

Deposit Limit

Set your own limits

Take a Break

Stop whenever you feel like it

Self-Exclusion

Close Account if Needed

24/7 Support

Support Anytime

Core Responsible Gaming Tools

Features hy bazi offers to keep you safe

Deposit Limit Settings

Set your own daily, weekly, or monthly deposit cap. Once set, it takes effect immediately.

Session Time Limit

Set a time limit before you start playing. Once that time is up, hy bazi will automatically send you a reminder.

Cooling-Off Period

You can take a break anywhere from 1 day to 6 weeks. During this period, logging into your account will not be possible.

Self-Exclusion

You can take a permanent break for 6 months or longer. Your account will not be reactivated during the self-exclusion period.

Loss Limit

If your losses exceed a set amount, you will be alerted and your betting will be automatically restricted.

Professional Support

If you're concerned about your gaming, our support team is always ready to help point you in the right direction.

What is responsible gaming and why does it matter

Responsible gaming means enjoying gaming as a form of entertainment — where you always stay in control of your time, money, and emotions. hy bazi believes that gaming is at its best when it causes no stress or harm.

Betting and gaming are meant to be leisure activities. For some people, however, they can develop into an addiction. That's why hy bazi has built a range of tools and features into this platform to help prevent that. Our goal is to make sure you can always play safely and enjoyably.

Keep in mind: Gaming is entertainment, not a source of income. Every bet carries the risk of loss. Only play with money you can afford to lose without it affecting your life.

Online gaming is growing rapidly in Bangladesh — and so is the importance of playing responsibly. hy bazi wants every user to stay informed and set their own limits.

Signs of Problem Gaming

People often don't realize when gaming is becoming a problem. Check yourself against the signs below:

  • Chasing losses by placing more bets to recover what you've lost
  • Gaming has cut into time with family or friends
  • Hiding how much you play from your family
  • Feeling restless or irritable when not gaming
  • Spending beyond my budget
  • Betting with borrowed money or your savings
  • Neglecting work, studies, or responsibilities
  • Using gaming to cope with stress

If two or more of these apply to you, pause now and use the tools below or reach out to our support team.

Check Yourself

Answer the following questions honestly. This is a simple self-assessment — not a medical evaluation.

  Gaming Self-Assessment Checklist

How to Set Limits

Setting limits on hy bazi is straightforward. Manage them yourself directly from Account Settings:

1

Log in to your account

Log in to your hy bazi account and click the profile icon in the top right corner.

2

Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" tab within your account settings.

3

Choose limit type

Choose what works for you — Deposit Limit, Session Time, Loss Limit, or Cooling-Off.

4

Enter an amount and duration

Set your BDT or time limit and choose how long it should apply.

5

Confirm

Limits take effect immediately after being set. Decreases apply right away; increases require a 24-hour waiting period.

Limit Type Effective Date Waiting to Increase Available
Daily Deposit LimitImmediate24 HoursYes
Weekly Deposit LimitImmediate7 DaysYes
Monthly Deposit LimitImmediate30 daysYes
Session Time LimitImmediate24 HoursYes
Loss LimitImmediate7 DaysYes
Cooling-OffImmediateAfter the period endsYes

Self-Exclusion Process

Self-exclusion is a decision you make yourself to take a complete break from gaming for a set period of time. It is the most powerful step you can take toward responsible gaming.

When to Use Self-Exclusion

  • When you feel like gaming is getting out of control
  • Gaming is increasing due to family or financial stress
  • Limit setting doesn't feel like enough
  • Looking to take a complete break for a while

How to Self-Exclude

You can do this from Account Settings, or by emailing support@hybazi.click or reaching out via live chat. Self-exclusion duration options:

  • 6 Months
  • 1 year
  • 3 years
  • Permanently (subject to review upon request, at most every 5 years)

Important: Opening a new account during self-exclusion is a violation of our terms. No promotional communications will be sent during this period either.

The Role of Family & Support

If you think someone in your family is gaming excessively, have an open and honest conversation with them. hy bazi believes that family support is the most effective way to address this kind of problem.

What You Can Do as a Family

  • Express concern rather than accusation, for example: "I'm worried about you"
  • Encourage other leisure activities as alternatives to gaming
  • Help them reach out to our support team if needed
  • Make sure children in your household cannot access the platform

Parental Controls

Use parental control software on your device to prevent minors from accessing gaming sites. hy bazi never provides services to anyone under 18.

10 Tips for Safe & Enjoyable Gaming

  • Set a Budget in Advance: Decide in advance how much BDT you're willing to spend on gaming each month.
  • Play for fun only: Treating gaming as a source of income is where the problems begin.
  • Track Your Play Time: Keep an eye on the clock and avoid long, unbroken gaming sessions.
  • Don't play when you're drunk or exhausted: Your judgment isn't at its best at times like this.
  • Don't chase losses: Chasing losses with more bets is a dangerous habit.
  • Know when to walk away on a win: Knowing when to stop — even after a win — is a sign of a smart player.
  • Take regular breaks: Take a break of at least 10 minutes every hour.
  • Keep up other hobbies: Make time for entertainment beyond gaming.
  • Don't Share Personal Information: Never share your account with anyone.
  • If any of this sounds familiar, get help right away: Our support team is always here for you.

Frequently Asked Questions (FAQ)

Yes, limits can be increased, but there is a waiting period. Increasing a daily limit requires a 24-hour wait; a weekly limit requires 7 days. This delay is intentional — to prevent impulsive decisions from breaking your budget.

Yes. During a self-exclusion period, you won't be able to place new bets or make deposits, but you can still withdraw any real money remaining in your account. Please contact our support team to arrange this.

Not directly. However, if a family member is concerned, they can email us at support@hybazi.click and we will take appropriate action based on the situation.

A cooling-off is a short break (1 day – 6 weeks) after which your account is reactivated automatically. Self-exclusion is long-term (6 months to permanent) and requires a separate request to reactivate once the period ends.

Start by contacting the hy bazi support team — we'll guide you through self-exclusion and any other help you need. You can also turn to a trusted person, family member, or mental health professional.
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Play Safe, Have Fun

Keep your gaming experience at hy bazi enjoyable and in control. Register and use our responsible gaming tools at your own pace.

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